Unify by Bruntwood provides specialist cleaning solutions across commercial, retail and industrial property. Passionate about our customers and our people, we aim to lead the way in providing solutions that are exceptional, flexible and always built around our customers.
Our head office is in Union which will act as base whilst you spend the majority of your time in and around Manchester City Centre and Manchester Region. However we’re also based across; Liverpool, Leeds and Birmingham so there’ll be occasional travel when needed - to support with larger jobs.
This role is advertised for 37.5 hours per week Monday to Friday.
Job purpose:
You’ll manage a team of 5 Mobile Cleaners who operate across the portfolio in the North and Midlands, conducting 1:1s and supporting the Mobile Cleaning team on a day to day basis, as well as getting involved in specialist cleaning duties when needed (75% management, 25% on the tools). You’ll quote for mobile cleaning work from the inbound interest, considering cost and scheduling.
In addition you will be responsible for overseeing the running of Stamford Quarter shopping centre and Stretford Mall - you will help to support the supervisory team at both sites.
What we’re looking for:
- Managerial experience in a cleaning capacity, ideally of a similar sized team - managing a team that work remotely in different offices would be a bonus
- Comfortable with managing rotas, scheduling work and quoting jobs on our IT system
- Experience within some of these specialist cleaning areas; strip and sealing floors, steam/carpet/upholstery cleaning and building cleans
What you’ll be doing:
- Managing a team of 5 Specialist Cleaning team members including recruitment, training and development in the role.
- Own the end to end journey of mobile quotes, from receiving the initial request and understanding customer needs, to supporting the quoting process and scheduling the work
- Plan effectively to ensure colleagues are well trained, motivated and have the tools to do the job. Taking complete ownership of machinery, stock ordering and our fleet vehicles.
- Working collaboratively with the wider team including Area Cleaning Managers and Commercial, to ensure that the various pieces of our service fit together perfectly for a seamless customer experience.
- You'll be quality driven, pay attention to detail and ensure continuous improvement and efficiency, through clear processes, strong communication and health & safety compliance.
- Being hands on and leading by example, for 25% of your time you’ll be working directly alongside your team, ensuring jobs run smoothly, completed on time and meet our high standards.
- Always looking ahead, you’ll play a key role in shaping a service that can be scaled for growth, whether that’s identifying opportunities to expand the services we offer, improving our delivery, or spotting new ways to add value for our customers.
We really believe that if you’re brilliant to work with, you deserve brilliant things in return:
- 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity / shared parental leave - 26 weeks fully paid leave
- Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
On our careers page you’ll find our benefits calculator, where you can select what benefits you’d use to calculate the savings you’d make.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update.