If you know and love Manchester, you’ll know all about Afflecks, but as a recap: Afflecks is an iconic indoor market home to more than 70 incredible small, independent traders, designers, makers, creators and retailers of all kinds.
What we’re looking for in a nutshell:
As Retail Operations Manager, you will be working closely with our 70 customers, ranging from office customers, lease retail customers, hospitality and traders. With this in mind we are keen to see applicants who have relationship driven experience in an operations focussed role. Ideally from Retail/Hospitality/Residential Property backgrounds.
Any experience of health & safety or facilities management will be beneficial.
Working hours:
This role is 40 hours per week across 5 out of 7 days (usually one day off in week and Sunday), with a range of shift patterns between 7am - 7pm.
Job purpose:
Our Retail Operations Manager leads the facilities and customer service members team at Afflecks and is responsible for the effective day to day running of the business. The Retail Operations Manager reports to the Afflecks General Manager and deputises for them in their absence.
They lead and work with the onsite team to deliver service excellence for traders and visitors, ensure high standards of health, safety & risk compliance, and to maintain the upkeep of the fabric of the building.
We’ve attached a detailed job description at the bottom of our website advert that you can download for more around the day to day and what we’re looking for before you apply.
We really believe that if you’re brilliant to work with, you deserve brilliant things in return:
- 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity / shared parental leave - 26 weeks fully paid leave
- Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update.
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