This role is advertised for 37.5 hours per week worked Monday to Friday across Manchester City Centre with occasional travel to our Manchester Region locations. With that in mind, having a car would be beneficial, as you will be required to drive between multiple sites on a weekly basis.
We really believe that if you’re brilliant to work with, you deserve brilliant things in return:
- 28 days holiday plus you get your Birthday off work and the Bank Holidays on top - and if that’s not enough you can also buy & sell holidays too
- Up to 8% matched pension scheme
- Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
- + Many more benefits that you can read about if you download the role profile attached at the bottom of the advert
What we're looking for:
We're looking for a team manager who loves a busy role and is motivated by inspiring others. Management of cleaning teams would be the ideal match, however we're open to managers who operate across other team management roles in soft services environments such as facilities or maintenance.
Our environment is extremely positive, we pay the real living wage to all our Cleaners and offer an environment that encourages development and collaboration.
Unify by Bruntwood provides facilities management solutions across commercial, retail and industrial property. Passionate about our customers and our people, we aim to lead the way in providing solutions that are exceptional, flexible and always built around you.
Job purpose:
As a Soft Services Area Manager you'll manage, develop and motivate a team of Supervisors and Cleaners who are responsible for the delivery of a high standard cleaning service across a diverse portfolio.
You won’t be afraid to have fun with your job and bring enthusiasm, dedication and a collaborative spirit to strengthen our culture.
What you’ll be doing:
- Responsible for managing approximately 15 sites, a team of 60 colleagues and circa 30 customers across the sites, delivering a fantastic service across Manchester City Centre.
- Creating, implementing and managing operational objectives for your area, whilst remaining nimble and adaptable to the constantly changing environment.
- You’ll be responsible for the end to end employee lifecycle from start to finish. You’ll be an expert when it comes to finding, growing and keeping talent, leading, inspiring and supporting our teams to deliver their best work.
- Rolling up your sleeves and helping to shape a service that can be scaled for growth. You’ll pay attention to, manage, and execute on the small details.
- Providing operational insight and knowledge, using data to highlight where we need to focus on our customer experience.
- Working collaboratively with the wider team to ensure that the various pieces of our service fit together perfectly for a seamless customer experience.
- You'll be quality driven, pay attention to detail, ensure continuous improvement, efficiency and consistency through standardisation, record keeping and health & safety compliance.
- Advising customers on cleaning specifications and providing tailored quotes based on customer requirements.
Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.
To find out how we put this into practice click here
We believe that thriving cities with the best, most sustainable futures are those that are culturally vibrant, equal and environmentally conscious. This is why we’re committed to investing in these areas and where our expertise and passion can make the most impact.
We'll always do our best to accommodate any adjustments you need at interview. So please highlight this in your application form. If selected, we will get in touch and discuss this before your interview.
* Please note the job description attached to our website application form is titled ‘Area Cleaning Manager' which is the official title as part of our internal structure.