This role is advertised for 37.5 hours per week, working Monday to Friday across Landmark House, Abney Hall, Didsbury Technology Park and Marsland. With this in mind, having a car would be beneficial as you will be travelling between these locations.
We are commercial property specialists operating sites across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.
From exclusive events and networking opportunities to our spaces that are designed to put wellbeing first, there’s something to help every business thrive. To support our purpose of Creating Thriving Cities, we're continuously expanding the Bruntwood Group to help different specialisms and businesses reach their full potential.
What we’re looking for in a nutshell:
We are keen to see applications from candidates with experience in administrative tasks related to serviced spaces, particularly those familiar with move-in and move-out procedures. A background in maintaining meticulous records and databases is essential, with a specific focus on Planned Preventive Maintenance (PPM). Ideal candidates will have excellent organisational skills to ensure audit results are accurately documented and that necessary actions are efficiently assigned to stakeholders.
Experience in Facilities Management, with a proven ability to improve operational standards, is highly desirable. As a perfectionist with high expectations, you should demonstrate practical results, attention to detail, and a proactive approach in continuously enhancing the customer experience. Additionally, we are looking for team players who can collaborate effectively with stakeholders and act as role models within their building cluster.
Please download the role profile attached at the bottom of the job advert for a more detailed overview of what we are looking for in the ideal candidate.
Job purpose:
As Assistant Manager, your role focuses on elevating customer experiences and optimising facilities management within your cluster of buildings. You will play a vital role in supporting the Customer Operations Manager, taking charge of customer events, facilities operations and making sure the Bruntwood standards are upheld on a daily basis.
What you’ll be doing:
- Riskwise record keeping and ownership of PPM completions.
- Supporting the Area Operations Manager and Customer Operations Manager on ECAT standards audit completion, with a responsibility for all results being uploaded onto the system with actions assigned to stakeholders.
- Purchase Order coding and Invoice close down compliance.
- Community events support including risk planning, set up/down, team organisation and event support - working with the Community and Events Manager.
- Bruntwood App engagement - responsible for the number of sign ups and engagement levels, supporting your Customer Operations Manager to hit set KPIs for each building.
- Serviced space admin tasks - move in/out, suite restorations, monthly uploads and all associated tasks.
- Supporting the team with managing customer relationships.
- Develop a one team approach with support teams - Community, Technical, Risk, Cubic Works, Unify and Asset Management to ensure we have a consistent and collaborative approach to getting things done.
- Supporting your Risk Manager and be the owner of the Riskwise system in your cluster of buildings. Identifying any concerns in your area that need to be actioned and making sure our buildings are as safe and secure as possible.
- As part of the leadership team in your cluster, you will be required to be on the Out Of Hours rota as required.
- Support our commitment to being carbon neutral by 2030. Using your initiative to come up with innovative ideas to help us become a more sustainable business.
We really believe that if you’re brilliant to work with, you deserve brilliant things in return:
- 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity - 26 weeks fully paid leave
- Interest free learning loans to help you develop new skills
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update.
If you're interested in applying for the role please don't hesitate as we'll be conducting interviews prior to the closing date.
We believe that thriving cities with the best, most sustainable futures are those that are culturally vibrant, equal and environmentally conscious. This is why we’re committed to investing in these areas and where our expertise and passion can make the most impact.
Doing this internally is just part of the picture — we also help our customers to create diverse workforces and benefit the community by growing in a socially-responsible way.
Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update.
* Please note the job description attached to our website application form is titled ‘Assistant Manager’ which is the official title as part of our internal structure