This role is advertised for 37.5 hours per week worked Monday to Friday across the whole Manchester Region (Alderley Edge, Bolton, Old Trafford, Knutsford, Warrington etc.). With that in mind, having a car is crucial for the role, as you will be driving between multiple sites on a weekly basis.
What we're looking for:
We're looking for a vibrant team manager who loves a busy role and is motivated by inspiring others. Management of cleaning teams would be the ideal match, however we're open to managers who operate across other team management roles in soft services environments such as facilities or maintenance.
Our environment is extremely positive, we pay the real living wage to all our Cleaners and offer an environment that encourages development and collaboration.
Unify by Bruntwood provides facilities management solutions across commercial, retail and industrial property. Passionate about our customers and our people, we aim to lead the way in providing solutions that are exceptional, flexible and always built around you.
Job purpose:
As a Soft Services Area Manager you'll manage, develop and motivate a team of Supervisors and Cleaners who are responsible for the delivery of a high standard cleaning service across a diverse portfolio. You will also be responsible for a team of four mobile cleaners providing more specialist cleaning such as carpet cleaning, builders cleans and deep cleans.
You won’t be afraid to have fun with your job, and bring enthusiasm, dedication and a collaborative spirit to strengthen our culture.
What you’ll be doing:
- Responsible for managing approximately 8-10 sites, a team of 30 colleagues and circa 30 customers across the sites within Manchester and Manchester Region.
- You’ll be responsible for the end to end employee lifecycle from start to finish. You’ll be an expert when it comes to finding, growing and keeping talent, leading, inspiring and supporting our teams to deliver their best work.
- Rolling up your sleeves and helping to shape a service that can be scaled for growth. You’ll pay attention to, manage, and execute on the small details.
- Providing operational insight and knowledge, using data to highlight where we need to focus on our customer experience.
- Working collaboratively with the wider team to ensure that the various pieces of our service fit together perfectly for a seamless customer experience.
- You'll be quality driven, pay attention to detail, ensure continuous improvement, efficiency and consistency through standardisation, record keeping and health & safety compliance.
- Advising customers on cleaning specifications and providing tailored quotes based on customer requirements.
- Line management of a team of four specialist mobile cleaners to include training and development, quality management and development of additional service lines.
In addition to the salary shown you will be entitled to a number of other excellent benefits including:
- 28 days holiday excluding Bank Holidays, plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Free Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity - 26 weeks fully paid leave
- Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
Our operations team makes up a huge part of our workforce. Therefore it's incredibly important to us that we recruit from diverse backgrounds to reflect the communities we operate in, and ultimately achieve our goal of creating thriving cities that are completely inclusive.
We're keen to see applications from diverse backgrounds and actively drive our selection process to be as inclusive as possible for interviews.
We'll always do our best to accommodate any adjustments you need at interview. So please highlight this in your application form. If selected, we will get in touch and discuss this before your interview.
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