This vacancy is now closed

People & Talent
Manchester City Centre
Employment type
Closing date

It's an exciting time at Bruntwood where we are looking to bring on a passionate Apprentice People & Talent Coordinator into our People team.

As an Apprentice People & Talent Coordinator, you’ll be studying the Level 3 HR Apprenticeship. 

You’ll have great relationships across the whole People & Talent team, understanding our service and processes inside out. You’ll report to our People Partners, and work closely with the People Service Manager.

How does it work?

The HR Support Level 3 apprenticeship will teach you the fundamentals of working in a People team, learning about topics such as Business Understanding, People Practice and the law, the People function, Systems and Processes and mastering the skills and behaviours you need to thrive in your career as a People professional.  

You’ll be spending a day each week at Trafford College, where you will be learning the knowledge, skills and behaviours needed in your role.

When you’re not studying your apprenticeship, you’ll be hands-on and immersed in the business, putting theory into practice, making a genuine contribution to the projects you’ll be involved in. 

You’ll have lots of support with a mentor, a buddy and other apprentices in the business, as well as the People team.  

Your main places of work will be Union, based in Manchester City Centre. 


The role and what to expect: 

  • You’ll be responsible for all of our day to day admin processes throughout the lifecycle of a colleague (from on-boarding to off-boarding and everything in between).
  • You’ll know all policies and practices like the back of your hand and you will ensure that they are flawlessly executed, on time, every time.
  • As the first point of contact for the People & Talent Team, you will provide day to day guidance on queries with a mindset to always, no matter what, offer a solution. You’ll direct enquiries and connect colleagues to the right subject matter expert when necessary.
  • You’ll work closely with line managers and the People & Talent team to maintain all records of people-related data such as payroll, personal information, benefits, leavers, training, performance data, turnover rates etc and make sure all employment requirements are met.
  • As the owner of our data, you will support audits to review our practices, policies, procedures and processes. This will require you to think creatively, using a data driven approach to cleanse, organise and in some cases, review how our work is done.
  • With a focus on process improvement, you will always be one step ahead, foreseeing things that need to be done and focusing on continuous improvement to ensure that our team adds value, saves time and makes things simple.
  • You will provide support to the wider People & Talent team and business on other projects where needed.
  • You will use your people system skills to provide system support to Bruntwood colleagues, troubleshoot queries about our people systems, and keep the data alive and accurate.
  • You’ll be responsible for booking and coordinating any learning activities. This will include things like room and lunch booking, communication with attendees, sending pre-work and feedback and being a point of contact for our learning suppliers and learners.
  • You’ll collaborate with the wider team to create our reports, data and insights.
  • You will understand the wider people processes in the team, and work on cyclical people activity including system audits and changes, administration of the pay review process, and any large scale colleague change activities which require system changes or letters.
  • You’ll work to service level agreements to process letters, system changes, offers of employment and respond to colleague queries, providing a first rate colleague experience.
  • You’ll be compliance focused to make sure that right to work, GDPR and training compliance needs are met at all times.
  • You’ll welcome new colleagues to the business and be a point of contact during the onboarding process, and you’ll support with coordination and delivery of our new starter induction.
  • You’ll support the People Advisors and People/L&D Business Partners with first line queries, which might mean walking managers through a process end to end, or attending a meeting to support with note taking.


About you:

  • We’re looking for someone who likes to take on a challenge, whether you’re an analytical thinker, a problem solver or you just like to roll up your sleeves and get stuck in.
  • You’ll be passionate about people and keen to provide an effortless experience in each and every transaction.
  • Whilst you’ll have lots of support around you, we’re looking for a highly motivated self-starter who is looking for more ownership and responsibility in their career.
  • You’ll be great with numbers and always paying attention to the detail (it matters).
  • You must be able to spin many plates at once and be exceptional at prioritising. Things change as we learn so you’ll need a degree of adaptability and resilience. 
  • You’ll be an excellent communicator, bringing your personality to work and interacting with people on a human level.
  • You’ll need a 'can-do' approach to meet quick deadlines and manage colleague expectations.
  • As an expert in organisation - you must know your way around a computer and also be able to seek out new solutions that could enhance our ways of working.


Level 3 HR Apprenticeship requirements:

You’ll need to have GCSE level 4/C or above in Maths and English to apply for the apprenticeship


In return you’ll get a brilliant mix of study and practical experience, allowing you to grow your career in a business that focuses on creating thriving cities. As well as the following benefits: 

  • Up to 8% matched pension
  • 25 days holiday, buy & sell holidays (plus your birthday!) 
  • Private healthcare
  • Life assurance 
  • Creative and inspiring office environments 
  • Volunteer time off - there are endless opportunities for you to get involved in supporting the causes that matter most to you


There’s also plenty more to have a look at on our website.

Please take a look at our website to get a good understanding of who we are and what we do. 

Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.