The Customer Services Team Member carries out hosting, maintenance and caretaker duties to uphold the highest standards as part of Bruntwood’s service to their clients.
Afflecks is an indoor emporium owned and managed by Bruntwood Works but created by you. The venue has won numerous Manchester Tourism Awards and is on the ‘must-see’ list of many visitors to the city. This iconic building is home to 70 independent businesses and is one of Manchester’s most notable hotspots.
As an Afflecks Team Member you will work as part of a team. You’ll work within a busy environment representing our brand and vision undertaking a number of tasks to ensure that the business functions at its best. You’ll maintain standards and ensure that health and safety regulations are met.
What you will be doing:
- Maintain high standards of presentation around the entrance and surrounding grounds to the building as well as all common parts including Showers, lifts, toilets and corridors
- Open and lock up of buildings where required
- Provide support for meeting rooms and serviced space by preparing rooms in advance for customers
- Ensure vacant suite checks are performed and suites are maintained to a high standard
- PPM’s including fire testing, Water temperature Checks and Emergency lighting.
- Ensure the effectiveness of all plant, equipment and fabric to deliver the required Customer Service and Operational Standards
- Complete regular building standard checks and inspections
- Monitor and complete jobs
- Positive Intervention - Health and safety immediate concerns. (training to be given)
What we are looking for:
- Ultimately we are looking for a 'can-do’ attitude. Someone who is enthusiastic and flexible, adapting to a role where no day is the same
- Someone who enjoys working as part of a team. We have a great working environment here at Bruntwood and therefore we are keen for people to join who want to be part of a collaborative, positive working environment
- Training will be provided on the role but any experience in maintenance would be beneficial but not a must
It's important to us that you have the environment and the tools to be able to perform at your best during the interview process. So if you need any reasonable adjustments to accommodate this then please let us know.
We are proud to be Disability Confident Committed. Should you wish your application to be considered under the Disability Confident scheme then please get in touch with talent@bruntwood.co.uk