We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.
This is a hybrid role, where you will work 4 days from the office/1 day from home and you’ll be based at our Union office in the centre of town, working as part of a collective Transactional and Group finance team. There’s plenty of opportunity to learn and grow in a company that puts sustainability and community at the heart of its purpose.
Bruntwood - who we are
Job purpose:
You’ll join a team of three Credit Controllers, responsible for the coordination of the cash collection, credit control and ledger management. You’ll manage your own ledger, giving you the autonomy to build relationships with Bruntwood customers.
What you’ll be doing:
- Coordinate the collection of all cash across your ledger to terms outlined.
- Calling/Emailing Customers being the front line of communication.
- Building internal and external relationships.
- Maintain data integrity across systems.
- Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
- Present debt position to asset managers and internal stakeholders.
- Collaborating with commercial account managers to resolve customer queries promptly to ensure a seamless cash collection.
- Producing weekly ledgers to be worked from.
- Managing relationship with our external legal rep for any escalated cases.
What we’re looking for:
- Previous Credit Control experience is important, however we’re open to different industry experience.
- Prior experience in managing retail debt portfolios.
- Work closely and collaboratively with the other teams in transactional finance.
- Excellent time and workload management with a high attention to detail.
- Strong communication skills both written and oral and the ability to develop strong business relationships with both internal and external stakeholders.
- Identifies change opportunities and drives innovative ideas through the company.
We really believe that if you’re brilliant to work with, you deserve brilliant things in return:
- 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Free Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity - 26 weeks fully paid leave
- Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
There’s more to discover on our website as well as all the pioneering developments and projects we have ongoing.
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update.
When developing our communities, we pursue local partnerships which focus on harnessing talent and creating equal working opportunities for people from all different backgrounds. Doing this internally is just part of the picture — we also help our customers to create diverse workforces and benefit the community by growing in a socially-responsible way.
Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.
To find out how we put this into practice click here.